Support
We usually reply within two business days.
Email info@hakanturinay.com. Tell us your device model and what happened, and attach a screenshot if you can. You can also reach us from the app under Settings → Contact support.
Frequently asked questions
How does the weekly course work?
Every Monday at 00:00 UTC a new course opens for all players, with its own wind and pin positions. Each course has a 9-hole and an 18-hole leaderboard, which reset when the next course opens.
Do I need an account?
No. The app sets up a player account for you automatically, so you can start playing straight away.
Can I play offline?
Yes. Rounds can be played without an internet connection. Your progress is saved on your device and syncs, along with your scores, the next time you are online.
How is my handicap calculated?
Your handicap uses the best of your recent rounds, similar to the World Handicap System. It appears after you have finished three rounds.
How do I restore my purchases?
Open the store in the app and tap Restore purchases. Use the same Apple ID or Google account you bought with.
I bought Remove Ads but still see a rewarded ad option.
Remove Ads turns off banners and ads between rounds. Rewarded ads are always optional, so you can still choose to watch one for a bonus.
How do I get a refund?
Purchases are handled by Apple or Google, so refunds must be requested from them. On iPhone, go to reportaproblem.apple.com.
How do I change my ad privacy choices?
In the app, go to Settings → Ad privacy choices. On iPhone you can also change tracking permission in Settings → Privacy & Security → Tracking.
How do I change my display name?
Go to Settings → Change name. Your new name appears on leaderboards.
How do I delete my account?
Go to Settings → Delete account. This permanently removes your progress, rounds and scores from our servers. See the Privacy Policy for details.